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Managing and Supporting People in Health Care,

Edition 1 Six Steps to Effective Management Series

Editors: By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM and Michael J. Cook, MSc(EdMgt), MSc(QuMgt), EdD Cert ED, DipN(Lond), RN, RNT

Publication Date: 09 Feb 2004

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This book focuses specifically on the importance of managing and supporting people in health care services. Human resources are the most significant aspect of health care budgets and the attraction and retention of quality staff remains a pressing concern. This book addresses this issue directly and provides both a theoretical framework and extensive practical guidance in this vital aspect of health care management.

Key Features

Up-to date information on the context of health services today and the business agenda

Relevant - Specifically aimed at nurses and nursing

Practical - readers reflect on real life examples to see how they can use their skills in practice

About the author

By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK and Michael J. Cook, MSc(EdMgt), MSc(QuMgt), EdD Cert ED, DipN(Lond), RN, RNT, Deputy Head of Education and Development, East of Englan Strategic Health Authority, East of England Multi-Professional Deanery, Cambridge, UK

The influence of culture on the health care environment. The supportive and facilitative manager. Leadership and managing change . Evaluating yours and others performance . Maintaining the workforce . Managing in the working environment . Maintaining shared governance . Developing a self directed team . Dealing with the incompetent practitioner . Multi-professional and collaborative working . Managing and supporting yourself and your staff . The importance of networking. Professional development. Career management.

ISBN: 9780702025532

Page Count: 256

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All practising nurses at or aspiring to middle management position (D&E grades) in all settings including hospitals, community, private and independent sectors
Students taking management certificates and diplomas
Third year students on diploma courses (management now a compulsory module)